popia compliance

Privacy

Introduction
Arniston Getaway Accommodation (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This privacy policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

What Information We Collect
We collect the following personal information from you:

  • First Name
  • Last Name
  • Email Address
  • Cellphone Number

We do not collect or store any banking details. Payments are processed via EFT (Electronic Funds Transfer), and we send the invoice manually to the user, who then completes the payment on their side.

How We Use Your Information
The personal information we collect is used for the following purposes:

  • To communicate with you regarding your bookings and reservations.
  • To send invoices and payment instructions.
  • To respond to your inquiries and provide customer support.
  • To send you updates and important information related to your stay.

Sharing Your Information
We do not share your personal information with third parties, except where required by law or necessary to protect our rights.

Data Security
We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Your Rights
You have the right to:

  • Access your personal information.
  • Correct any incorrect or outdated personal information.
  • Withdraw your consent for us to process your personal information.
  • Request the deletion of your personal information, subject to legal and contractual restrictions.

Contact Us
If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at:


Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Effective Date
This privacy policy was last updated as of [2024/06/08].